Imagine you own a restaurant and you get all your reservations online through your booking system; you even tell people to book online when they call, via an automated message. But then, all of a sudden, Google decides to hijack that booking link and replace it with Google Assistant’s calling feature.

So instead of Google linking to the booking system you selected, let’s say OpenTable booking integration. Now Google uses Google Assistant to try to call the restaurant and speak to a person. But no person will answer the call, the call goes to a message to tell people to book online. So the next thing that happens is that Google gives up calling, thinks there are no reservations available and tells those trying to book online that there are no reservations available.

  • sunzu2@thebrainbin.org
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    24 hours ago

    I am confused… if you are asking these questions, you are already kinda half way there

    I spend 2k on phones from google so I can deGoogle properly… i understand how clown that sounds, but the best you can do is work with the tools given. if enough people do it, that’s how you get change.

    • MadMadBunny@lemmy.ca
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      23 hours ago

      The problem here lies with the average consumer. The ones they barely know how to update their own phone, or get confused and panic whenever they see a popup they are not familiar with. The oblivious ones who are completely clueless about our vulnerability and dependance on those tools we now take for granted. The 60+ years old who rely on Facebook to connect with others, and who don’t even know alternatives exist.

      You spent 2k on phones you degoogled yourself.

      Congrats, this makes you part of the 0.01% of the population who doesn’t use anything Google.

      What I’m saying is, 99% of my potential customers—actually, I’m pretty certain it’s 100%— use Google to find my business and my products.

      If I try to cater only to the degoogled 0.01%, well, this becomes the equivalent of fishing in an empty pond. Very good for business.

      So, please tell me, who’s the “fuckong” idiot here?

      • sunzu2@thebrainbin.org
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        23 hours ago

        I see where you are going…

        in context of fucking idiot “entrepreneurs” i was talking about restaurant owners relying on these mega corpos and shilling pro corpo agenda.

        It sounds like you are coming from softtware development angle?

        • MadMadBunny@lemmy.ca
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          18 hours ago

          No. I’m a client-facing small business owner and entrepreneur. And a former restaurateur.

          I absolutely rely on the tools and sites such as Google and Facebook and Instagram to operate.

          There are no other viable alternatives to reach potential visitors.

          And don’t take kindly being called a fucking idiot “entrepreneur” by a nobody who cannot understand the reality us entrepreneurs face right now.

          • sunzu2@thebrainbin.org
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            22 hours ago

            Do you view yourself a being part of the capital owning class?

            Did you support last 30 years of “pro-business” economic policy bestowed upon us?

            • Seleni@lemmy.world
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              21 hours ago

              I think you might need to brush up on your reading comprehension, and maybe your empathy. You’re coming off a bit condescending her. e

              • sunzu2@thebrainbin.org
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                11 hours ago

                Mega corpo abusing small business but these “entrepreneurs” still bootlick the regime

                Fuckong idiots think they are part of the club haha

                Note the original comment that started this thread.