I have a chair that I got in March off of amazon. An hour ago the baseplate bent and now the pole that it sits on is just wobbling around. Cannot sit on it unless it is directly up. I found this out when the whole thing tilted back, slamming my head into a shelf and throwing me out of the chair. So I go to Amazon to at least leave a shitty review, maybe see if I can contact them for a replacement part. Product is de-listed and no contact information at all. So I contact Amazon who just instantly starts a refund process I didn’t ask for, smugly telling me I’m not eligible when I knew that. First rep sent me to a ‘special team to help’. That ‘special team’ was the front desk for Amazon.com instead of the Canadian one. She just did the exact same thing, another refund I never asked for and putting me on hold and refusing to listen to me. Asked to speak to a Supervisor who then started to say the same shit before I cut him off and said I just wanted the fucking contact information for the fucking manufacturer. He emails over a page for the manufacturer that is their warranty/refunds page.
It’s empty.
It’s literally empty.
So I’ve got a chair I can’t sit in without it causing personal injury, no way of getting a replacement part from the manufacturer without like buying a whole ass new chair that I can’t afford and both Amazon and this fuckin Company are just like “You bought a shitty product? Aww. Poor baby. Cope.”
I just wanted to LEAN BACK AND WATCH PORN BUT FUCKING NO.
I’d throw the fucking chair at the wall if I didn’t need to still sit on it like a goddamn stool.
That is so much bullshit and I am sorry. I have also had my full of just absolute garbage. Sometimes because I didn’t have the means for something better. Sometimes because a high quality item doesn’t exist. (Because why sell quality when you can sell cheap and make them rebuy?) But all around… Bullshit.
Brand new chairs that are cheap are almost always garbage. Are you able to source something second hand, like from Facebook Marketplace or estate sales? In the US, there are places that sell used desk chairs from offices, as well as government surplus (hit or miss whether you can get just ONE chair, but I’ve known a few people that have gotten small amounts of furniture from surplus). Is there a Canadian equivalent? Auctions are another good place too.
I hope you will be able to get something that works for you soon.
Going to have to look for something on Kijiji or facebook marketplace or something here. I dunno how useful it’ll be but I’ll take fucking anything that has some lumbar support that I can sit on that won’t try and kill me in the process. I’m just tired.