

I’m using ”Commercially deployed” in the context of ”company you interacted with had an AI represent them in that communication”. You don’t use AI for that to increase costumer satisfaction. (I wonder why I haven’t seen any AI products targeted at automated B2B sales?)
I won’t argue that GenAI isn’t useful for end consumers using it properly. It is.
(As an aside, I hope you and your grandfather get better!)
I guess we can formulate a law:
Pick any two.