Edit: unexpectatly we are back online. Will share how we found a solution later. There might be still some federation issues though.
Alt account of [email protected] here.
Our instance is currently down and I can’t get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can’t work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can’t access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy’s law seems inescapable 😓
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥
Edit: we might use this “opportunity” to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
I have heard of the migration to Piefed, but will it remove the (very cool) aesthetics of the lemmy ? I loved it :'(
I think we will try to come up with a theme for Piefed with similar colors.
yayyy :D
Found this post after a couple of days of hopeful reloading of the page! Took another couple of days to log in an old alt just to say I’m glad you communicated this, and let us know how we can help to make it more resilient (if at all necessary).
To the kind soul that was helping me with my greenhouse infested ants (in the unlikely event they are reading here - but iirc they were not from slrpnk.net but just passing by) I’m glad we spoke, it seems like they are harmlessly using my panels for hatching, and then moving on! Related, who has a nice gardening/greenhouse community to suggest? :)
Alt of [email protected] chiming in, thanks for giving us the sitrep, poVoq!
This is an unusually unlucky set of circumstances, but for the Solarpunks who find their way here, let’s try to make the best of it. If you don’t already have an alternative account somewhere, you may want to create one to use until we’re back up and running. lemmy.dbzer0.com, sopuli.xyz, or lemmy.cafe are some solid choices to consider. After that, you may want to favorite poVoq’s post here so you can check back on any news.
Even without our home base, we can still share the solarpunky stuff we find and create around the threadiverse (though as Tofu mentioned, maybe this could be a time to take a breather to be refreshed when we come back 😄).
Besides, if the past is any indication, time will fly by and we’ll be back before you know it!
Solarpunks can have a little downtime, as a treat
Seriously, I think a big part of solarpunk ethos is combating the notion that everything has to always be available 24/7. Society pays a lot to deliver every convenience like fruit out of season from the other side of the world.
Thanks for letting us know what is going on.
Sorry that it took so long to get the word out. I guess we relied a bit too much on the xmpp server for internal communication.
Even the big operations break in unexpected ways. Facebook accidentally broke the authentication for their door locks when they took the site down a few years back and had to fly people to a datacenter and break down a door to get to servers and restart things.
We managed to resolve the issue and I have many ideas how to avoid this in the future 🤓
Hey fellow slrpnk.net refugees… if you’re looking to recreate your list of subscribed communities, here’s a good place to start:
click here for a list of communities that are NOT politics, tech, or meme -related.
Most are currently active (except for the ones with a * which were less active last I checked) Sometimes politics, tech or memes sneak in but they’re not the focus.
GENERAL DISCUSSION / QUESTIONS
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ART / PHOTOS
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ANIMALS
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COMICS / GRAPHIC NOVELS
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ENTERTAINMENT
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GENRES / STYLES
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HISTORY
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INFORMATION / KNOWLEDGE
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OTHER
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FEDIVERSE
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FINDING NEW/GOOD COMMUNITIES ON LEMMY
click here for a list of (mostly non-political) meme communities
MEMES, SOCIAL MEDIA REPOSTS, AND HUMOR
Most of these are currently active. (except for the ones with a * which were less active last I checked). Sometimes these include politics but that’s not the sole focus.
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(luckily I was posting this to newcomers whenever I had the chance…)
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Thanks, I am trying, but it really is quite annoying to lose access like that.
Thanks for all that you do for us and this community! A little downtime won’t hurt anyone. I would also be in gavour of PieFed migration 💙
I totally agree with everything you said :)
I just created an account in PieFed and it looks very interesting because there is the option to create your own feeds! I had the wrong impression that you can only choose from the existing ones. This is so exciting!!!
That sounds pretty cool. I don’t know much about Piefed — would we still be able to access posts from Lemmy instances?
Yes, they’re 100% cross compatible. As an example, you can access [email protected] from your Lemmy instance seamlessly.
This is making me want to create an alt on slrpnk.net , since you’re so chill and communicative about issues.
communicative about issues
Aren’t most admins this way?
*glances at your instance name*
Ah…
I miss BBS.
you can still have it with NodeBB!
Are there modem sounds to play air guitar to?
beep beep boop boop boop boop beep… EEEEEEEEEEeeeeeeee awwwwwww ka-dong ka-dong da kshhhhhhhhhhhhhhHHHHHHHHHHHHHHHHHHHHHHHHHH
eerie silence
Yeah me too, I’d wanted to for a while but never got around to it. Now I probably never will (unless they get the servers back up at some point in the future).
it seems they will, just not too soon
I am a slrpnk user. Oh well, shit happens. What makes me a bit sad was that a few months (?) ago something similar happened. Slrpnk.net was down for aa day or two? Don’t remember the exact amount of time. What I do remember is asking if there was intention of adding a second admin and making the point that it would be good to create that sort of redundancy. I was ignored.
Mid of july is basically 1 and a half months from now. Hopefully a new solarpunk instance emerges, one that is safer from such scenarios.
Enjoy your vacation and don’t stress too much! Shit happens.
I am genuinely confused. What makes you think you were ignored? We do have additional admins, the problem is physical access to the servers to replace hardware that seems to have broken.
We plan to add additional safeguards to such scenarios, but in the end it is a trade-off between reliability and costs. Running a Lemmy instance of our size on a fully managed rented server would easily triple the monthly costs. This would be beyond what I am willing to cover out of my own private pocket, thus making the instance dependent on donations. And that IMHO makes it more likely to be shut down in the future as donations are very variable.
I am not on vacations, but on a work deployment abroad, which further limits the time I can spend on this. Not that it would have made much of a difference, but at least the domain redirection and placeholder text was only possible to do on the weekend.
Well, I got no reply and I didn’t see anyone else in the “mods:” bit in the bottom of the sidebar on slrpnk.net. I understand that having more admins wouldn’t help in this specific case, but it would help in others.
Regardless, having a public lemmy instance only ran by 1 person is, in my opinion, a bad practice. And please know that I am not personally attacking you. I am just stating my thoughts. This time you were out on a work deployment. Next time you could be sick. The next time maybe a family member had an emergency and you had to help. And the next time maybe your house caught fire or whatever.
Resilience and redundancy is extremely important in public lemmy instances. And SolarPunk is, in my opinion, all about community. There should be more (trustworthy) people with the same level of access as you do.
Regarding the price and all that, maybe that is an interesting discussion to have with the slrpnk.net community? And it would also be good to let slrpnk.net users know how the instance is being ran, what hardware, where, etc, so users can be an educated decision on whether they want to see an instance or not? Maybe providing that info on the sidebar would be nice?
But again, shit happens. Hopefully this serves as a learning event. If not, so much shit is going through the world, losing a lemmy instance is not something about which one should lose sleep.
EDIT: I may be missremembering about the whole “something similar happened a few months ago and my question about new admins was ignored”… I think that might have been on mander.xyz and not slrpnk.net. I really can’t fully remember, but I think it was mander.xyz after-all. Sorry! The rest of the post stands though!
Regarding the price and all that, maybe that is an interesting discussion to have with the slrpnk.net community? And it would also be good to let slrpnk.net users know how the instance is being ran, what hardware, where, etc, so users can be an educated decision on whether they want to see an instance or not? Maybe providing that info on the sidebar would be nice?
We have been very transparent about that and documented that in the wiki which is linked in the sidebar. But it seems few people ever read the Wiki and having it integrated like it is with Piefed would probably help.
I agree that more admins with remote access would be good to have, and we have been working towards adding more (there are already more than one, who are not directly involved with slrpnk, but rather the mother project f-hub.org), but physical access will always be limited by the location (Azores) unless we move to an entirely different data-center (which in turn would make it hard for me to access the physical servers).
We have been very transparent about that and documented that in the wiki which is linked in the sidebar. But it seems few people ever read the Wiki and having it integrated like it is with Piefed would probably help.
Oh ya. I knew about that, and I am fine with that. Though I think having it behind a link is bad UI. People will not read it haha… It should be presented on account creation, in my opinion. Just 1 sentence “This instance is ran on private hardware and may suffer some down time here and there” would suffice.
Sure, that seems reasonable. We will add that when the instance is back online.
If I forget, please remind me. For sure we will not just ignore you 😊
I see in your edit that you confused us for a different instance, but I want to mention regardless that Slrpnk.net has 3 active admins, it’s not just poVoq (Kris).
Work trip and server problems. Where have I seen this before?
Yeah, but at least I have not disappeared yet 😅
I see you understand the allusion.
I did not, can you give me a hint ?
The feddit.de admin disappeared on a work trip to Japan. At least that is the official story.
Very very bad timing. I just moved to that server and now it is just gone. I have moved to another server. I guess I am glad that it happened now so I know how poorly Slrpnk.net is managed.
One issue in three years is poor management now? Wat
Out of 3 years of reliable service, this is the one time the server has been down for any length of time, and only due to the admin not being able to be physically present for a wildly unlikely and unexpected problem.
I signed up with them yesterday and then they go down for I don’t know how long. This is my only experience with them.
I know, I’m the one who approved your application.
You happened to sign up right before we’ve had our first particularly bad issue in 3 years. Unlucky, yes, but it’s a bit out of order (IMO) to say we’re a poorly managed instance based on that, especially seeing as you lost nothing besides the time it took to write your application. :\
My loss of time is small true. I will just move on. But keep in mind new users may not be as knowledgeable as myself.
Knowledgeable? Lmao









